Last Updated on July 6, 2016
A.Information You Provide To Us. Through the Site or Application when you (i) subscribe to our email list to receive our newsletter, (ii) download materials made available on the Site, or (iii) if you would like to be contacted by one of our technical representatives about technical/product questions, obtaining samples, or purchasing our products, you must provide us with the following information: your first and last name, your company name and address, your email address, your company’s industry, your group type and job function, your area of interest, and any additional information you wish to provide in the open message field. You may also voluntarily provide us with your phone number if you choose to do so. You can also sign up for our email alerts by simply providing us with your email address. If you contact us by phone or email, we may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us in your message, to respond to you.
C. Information We Collect About Your Interaction with the Site. We collect additional information about your interaction with the Site without identifying you as an individual (“Anonymous Information”) by using cookies or other automated technologies on the Site as described in the section titled “COOKIES AND LOG DATA" below. For example, we receive certain standard information that your browser sends to every website you visit, such as your IP address and information about your browser and operating system, access times, and referring website address. We may use Anonymous Information for any purpose in our discretion. For clarity, Anonymous Information means information that is not associated with or linked to your personal information and does not permit the identification of individual persons.
A.Information You Enter Into The Application. Any information you enter into the Application may be captured by the Application, the smartphone operating system or other associated system and some of that information may be shared with us or our affiliates and partners in connection with providing products and services.
B.Information You Expressly Send Us. Any information you enter in the Application, its Settings, including information you expressly transmit, such as your personally identifying information, location other technical information for the insulation requirements when you request for a quotation, will be used by us or our affiliates and partners to contact you in connection your evaluation, purchase and use of our products or services.
iApplicant’s Terms Of Service: https://www.iapplicants.com/terms-of-service/5. SECURITY OF YOUR PERSONAL INFORMATION
We have implemented reasonable technical and organizational measures designed to deter unauthorized access to and use, destruction of, modification of, or disclosure of personally identifiable information we collect via the Site or Application. Regardless of the precautions taken by us or by you, no data transmitted over the Internet or any other public network can be guaranteed to be 100% secure. Moreover, the information you may transmit to us through the Application may be transmitted through email, which is not a secure internet data transfer. We cannot ensure or warrant the security of any information you transmit to us and you provide all personally identifiable information via the Site or the Application at your own risk.
6. COOKIES AND LOG DATA
A. Tracking Technologies. Unique identifiers such as cookies (which are small text files stored locally on your computer that help store user preferences and may be html files, Flash files or other technology), web beacons or clear gifs (which are small pieces of code placed on websites used to collect advertising metrics, such as counting page views, promotion views, or advertising responses), tags, scripts or similar technologies (collectively referred to as “Tracking Technologies”) may be used by Aspen and our marketing, analytics or other service providers to understand Site usage, help customize our content, offerings or advertisements on the Site, personalize your experience on the Site, analyze trends, and for other purposes related to our management and administration of the Site. Certain browsers have a “do not track” feature that allows you to tell websites or applications that you do not want to have your online activities tracked. Please consult the “Help” section of your browser for more information. At this time, we do not respond to browser “do not track” signals, but we do provide you the option to opt out of internet based advertising. To learn more about internet based advertising or to opt-out of internet based advertising, please visit the Network Advertising Initiative website and the Digital Advertising Alliance website. Please know that certain areas and features of our Site may be affected by turning off Tracking Technologies and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content or experiencing certain features as designed.
B. Log Files. Log data collected on web servers supplies us with aggregate information about the number of visits to different pages on our Site. We use such aggregate information to improve access to our content based on our visitors’ browsers and operating system types to make our content available to as many users as possible. We do not link the “log data” collected to personally identifiable information submitted by users in connection with their use of the Site.
We partner with Google Analytics, the App Store™, and Brave River Solutions (“Analytics Partner”) to gain insight into our Site or the Application and to improve your experience. The Analytics Partner uses a variety of techniques to collect de-identified, non-personal information about your visit to our Site and may use session and persistent cookies, web beacons or other tracking technologies to collect such information (please see Section 5 for a description of cookies and web beacons). In order to make sure you understand how our Analytics Partner handles your information and interactions with our Site, please read our Analytics Partner’s terms of service as Aspen has no ability to control or monitor our Analytics Partners’ data collection or data use practices. For information on how to opt-out of the services our Analytics Partner provides, you can visit the Digital Advertising Alliance’s Consumer Choice website at: http://www.aboutads.info/choices/.8 LINKS TO OTHER SITES
This Site is not intended for, or designed to attract, children under the age of 13 and as such, we do not intentionally gather information from individuals who are under the age of 13. Upon notification that a child under 13 has provided us with personally identifiable information, we will delete the child’s personally identifiable information from our records.10. CALIFORNIA USERS/VISITORS
California Civil Code Section 1798.83 permits users who are California residents and who have provided us with "personal information" (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident, you may contact us by writing to: Aspen Aerogels, Inc., 30 Forbes Road, Building B, Northborough, MA 01532. 11. CANADIAN USERS/VISITORS
Canadian citizens, except under circumstances defined by law, are entitled to access their own personal information collected by Aspen by writing to: Aspen Aerogels, Inc., 30 Forbes Road, Building B, Northborough, MA 01532. We may ask you to pay an administrative fee for accessing or copying your personal information, but will inform you of the anticipated charges and confirm that you want us to proceed before processing your request. If you believe that the personal information about you that we have collected is incomplete or inaccurate, we will correct the information upon verification of the omission or error and of the identity of the person requesting the change. If you wish to request additional information about our information management, or would like us to access, correct or have us investigate any matters in relation to your personal information, please contact us.12. NOTICE TO VISITORS OUTSIDE OF THE UNITED STATES
13. CHANGES TO THIS PRIVACY STATEMENT
14. HOW TO CONTACT US
By e-mail: [email protected]
By phone: 1-888-481-5058 or 1-508-691-1111
By mail: Aspen Aerogels, Inc., 30 Forbes Road, Building B, Northborough, MA 01532.
© COPYRIGHT 2016 Aspen Aerogels, Inc., ALL RIGHTS RESERVED.